Reference

Privacy Policy for Your Account Data

DANA, OVO, GoPay and QRIS account checks give you clear payment choices, and this Privacy Policy explains what data we use to run those wallet actions safely.

Account data usePayment rail contextCookie choicesRequest channels
tokyo888slot Privacy Policy for Your Account Data
CONTACT ROUTES

Three Ways to Ask Us

A privacy request should reach the right team without forcing you to repeat your account story.

Live chat, 09:00-23:00 WIB Use live chat when you need quick privacy help during an active session, such as asking why a device check appeared after a GoPay or QRIS wallet action. We may ask for account confirmation before discussing details.
WhatsApp privacy desk Send a WhatsApp message for correction requests, account contact changes, or cookie questions. Keep the chat from your registered number when possible, so we can match the request without asking for extra documents too early.
Email record request Email works better for data access, retention, or deletion questions because you can attach dates, screenshots, and wallet references. We reply with the next verification step before sharing any account-linked data.
SECURITY PRACTICE

How We Handle Policy Requests

Privacy handling is part of our account workflow, not a separate promise hidden after registration. From Account > Profile > Security, you can check phone status, password changes, and recent access signals.

Account setup data

When you open your account, we use your phone number, email, username, and password status to create access and reduce duplicate registrations. We do not publish those details in the lobby or game rooms.

Payment context only

For DANA, OVO, GoPay and QRIS, we record the chosen rail, time, amount reference, and status needed to match wallet requests. We never ask for your app PIN or full private wallet login.

Cookie and device signals

Cookies help keep your session active, remember language choices, and flag unusual login patterns. You can clear cookies from your browser settings, though doing that may require a fresh login verification.

Security checks

If a login pattern changes, we may ask you to confirm your phone or email before account details are shown. This protects privacy when access comes from a new browser, network, or device.

Retention handling

We keep account, payment-context, chat, and security records for operational needs, dispute handling, and legal duties. When a record is no longer needed, we remove it or separate it from direct account identity.

Change requests

To correct a name, email, phone number, or other account detail, contact support and complete verification first. We will not change account-linked privacy data based only on an unverified message.

Privacy Questions Before You Join

Before you create an account, you should know how your data is handled, who can see it, and what you can ask us to change. These answers focus only on our Privacy Policy: account details, payment context, cookies, device checks, retention, and contact routes for Indonesia access where local law permits.

We collect the details needed to create and protect your account, such as username, phone number, email, password status, verification results, device signals, and service messages. We use them for access, security, support, and record handling.

No. For DANA, OVO, GoPay and QRIS, we keep payment context such as chosen rail, time, amount reference, and request status. We do not ask for your wallet PIN or private app login.

Start in Account > Profile > Security to check contact details and access signals. If something needs correction, contact live chat, WhatsApp, or email and complete verification before we update privacy-linked account records.

Cookies help us keep sessions signed in, remember basic preferences, measure service errors, and spot unusual access. You can clear cookies in your browser settings, but you may need to log in again afterward.

Only team members who need the data to answer your request, check account ownership, or resolve a security issue may access it. Support staff see the minimum record needed for the specific privacy question.

We keep records while they are needed for account service, security checks, payment-context matching, dispute handling, and legal duties. When no longer needed, we remove them or separate them from direct account identity.

Yes, you can ask through email or WhatsApp after completing verification. Some records may need to be kept for legal duties, dispute handling, or security reasons where local law permits account access.